Terms of service

1. Acceptance of Terms

By accessing and using Stella Adornata ("Website"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of such changes.

2. User Responsibilities

  • You must be at least 18 years old or have parental consent to make purchases.
  • Provide accurate account information and maintain the confidentiality of your login credentials.
  • Do not use our Website for any unlawful purpose or in violation of these Terms.

3. Product Information

Stella Adornata specializes in high-quality jewelry including Stainless Steel, Zircon, Pearl, Crystal, and Gold Plated items. While we strive for accuracy, product images may vary slightly due to screen settings. All weights and measurements are approximate.

4. Intellectual Property

All content on this Website, including designs, text, graphics, logos, and product images, is the property of Stella Adornata and protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

5. Limitation of Liability

Stella Adornata shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Minor variations in product appearance from website images
  • Delays or failures in delivery beyond our reasonable control

6. Refund & Return Policy

We accept returns within 30 days of delivery for unused items in original packaging:

  • Defective items: Full refund including return shipping
  • Non-defective returns: Refund of product cost (customer pays return shipping)
  • Customized or engraved items are non-returnable

Refunds will be processed within 14 business days after receiving returned items.

7. Dispute Resolution

Any disputes shall first attempt resolution through our Customer Service team. If unresolved, disputes will be settled through binding arbitration in accordance with the laws of [Your Jurisdiction]. The arbitration shall take place in [City, Country] and be conducted in English.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/Jurisdiction], without regard to its conflict of law provisions.

9. Contact Information

For questions regarding these Terms, please contact our Customer Service at:

Email: [email protected]
Phone: +[Your Phone Number]
Mailing Address: [Your Physical Address]