Shipping policy
Shipping Methods & Delivery Times
Stella Adornata offers worldwide shipping through trusted carriers. Your order will be processed within 1-3 business days after payment confirmation.
- Standard Shipping: 7-15 business days (free on orders over $50)
- Express Shipping: 3-7 business days (additional charges apply)
- Priority Shipping: 1-3 business days (available for select locations)
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can track your package using the provided tracking number on our website or the carrier's platform.
Shipping Restrictions
We currently ship to most countries worldwide. Some restrictions may apply to certain destinations due to:
- Customs regulations
- Import restrictions on jewelry items
- Political situations
Please contact our customer service if you have questions about shipping to your location.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs.
Shipping Insurance
All orders include basic shipping insurance. For high-value items (over $500), we recommend purchasing additional insurance during checkout.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply in such cases.
Contact Information
For any shipping-related inquiries, please contact our customer service team at [email protected] or through our contact form.